ThinkPadDepot does not disclose your personnel information to a third party, except in following conditions:
- It is necessary to process your order or requested service.
- While validating financial transaction to protect you from unauthorized use of your credit card or bank information.
- In order to comply with a legal process, i.e. court order, law enforcement request etc.
- ThinkPadDepot determines on its sole discretion that disclosure is necessary to protect rights, property and safety of ThinkPadDepot, its affiliates, partners or others.
We collect anonymous information received automatically from your browser; this includes TPC/IP address, browser version and information about referrers and affiliates. Other collected information includes what pages were visited and date time of these visits. This information is analyzed and used to improve and personalize your shopping experience at ThinkPadDepot. Cookies are used to keep track of our referral partners. You may decide to turn cookies off in your browser. This will restrict use of certain features at ThinkPadDepot and adversely affect your personalized shopping experience.
Credit card policy:
Credit cards are only charged once the payment process is completed and the product is shipped out from our warehouse.
We require only limited personal information that is needed for us to safely process your online orders and be able to contact you about your transactions. If you become a ThinkPadDepot customer, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practice to improve your shopping experience and provide you with tailored services.
ThinkPadDepot is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.
User profile / product inquiry form:
A password protected user profile is created for every customer at ThinkPadDepot. Your account is also automatically created even when the order is not placed through ThinkPadDepot web site including when your make purchases by phone or purchase orders. This allows you to logon to your account, which is secured by a password, to keep track your orders , their status, reprint invoices and check your purchase history online.
How do you give us feedback?
Simply send feedback via e-mail. Please note that feedback given in this manner becomes property of ThinkPadDepot and may be used for promotional purposes. If you prefer not to have your comments used in this manner, simply use your own e-mail to send a message to feedback@ThinkPadDepot.com or you can indicate your preference at the top of your message.